Shipping policy

📦 Shipping Policy – Twine

At Twine, we make sure your style reaches you safe and smooth. Here's everything you need to know about our shipping process.

🕒 Order Processing

  • All orders are processed within 2–4 business days.

  • Once your order is processed, we’ll shoot you a confirmation email with tracking details.

  • We do not ship on weekends or public holidays.

🚚 Shipping Times

We currently ship worldwide. Below are the estimated delivery times:

  • India: 4–7 business days

  • USA / Canada: 7–14 business days

  • Europe: 8–15 business days

  • Rest of World: 10–18 business days

📌 Note: Delivery timelines are estimates and may vary due to customs, local delays, or unforeseen situations.

💸 Shipping Costs

  • Standard Shipping: Calculated at checkout based on your location.

  • Free Shipping: Available on all orders above ₹2000 / $50.

✈️ Tracking Your Order

  • As soon as your order ships, you’ll get a tracking number via email or SMS.

  • You can track your order on our [Order Tracking Page] anytime.

🚨 Customs & Duties

For international orders:

  • Customs duties or taxes may apply depending on your country's regulations.

  • These charges (if any) are the customer’s responsibility.

❗ Delayed or Lost Packages

  • If your order hasn’t arrived within the expected time frame, feel free to reach out via our [Contact Page].

  • We’ll do everything we can to get you sorted.

Still Got Questions?

Hit us up through our [Contact Us Page] or drop a message on Instagram — we’re here to help.
Stay fresh,
Team Twine